Returns & Refunds

We want you to be happy with your order and offer a 30 day return policy for unopened product(s). We will refund you at the price you paid for the product(s). Please note we will not refund any postage you may have paid on the original order.

Please allow 30 days for your return to be received and processed. For reasons of hygiene and safety, we cannot refund or exchange any cosmetics that have been removed from the  original wrapping or show any signs of having been used unless they are faulty. 

For faulty, damaged, unsatisfactory quality or incorrect item received please contact Customer Service via the email address below within 30 days of receiving your order. Make sure you do not dispose of any broken items as we will require photographic evidence to support any claims for damages. Once this has been provided, we will offer a full refund or replacement.

To contact our Customer Service team please email hello@omnicarecosmetics.com.